The following are businesses of Saltlux that provide innovation with results that exceed expectations.
Business to expand into a super-gap enterprise through innovation growth
Enterprise AI
With 20 years of experience in artificial intelligence with world-class companies, Saltlux is ready to quickly solve complicated and difficult problems with our customers and join them on a journey to mutual growth.
- #Customer service (AICC)
- #AI searches and personalized recommendations
- #Big data collection and analysis
- #Business intelligence (recruitment, personnel, translation, etc.)
- #Market research and competitor analysis
- #Customer voice and sentiment analysis
- #Laws, patents and research intelligence
Business to implement a digital government that brings together the people and the government
Digital Platform Government
From the Public Secretary service to the national-level big data platform, the Presidential Archives, the Constitutional Court, the Ministry of Government Legislation, to the National Assembly, Saltlux has worked on a variety of projects with the central government, its affiliates, and local governments since the advent of e-government.
- #AI complaint response standard platform
- #Administrative information retrieval and personalization services
- #Public big data analysis platform
- #Public opinion analysis
- #Public data open platform
- #Support voice-recognizing meeting minutes
- #Intelligent administrative work #Digital New Deal
Business aimed at AI transformation of the financial industry
Financial Service Intelligence
We have provided a variety of AI solutions to innovate existing tasks and infrastructure. This includes Intelligence for financial institution customer centers (AICC), large-scale data analysis systems for financial knowledge management and decision-making, as well as borrower bankruptcy and insolvent debtor predictions to offset corporate risk.
- #AI consultation for financial clients
- #AI telemarketing and happy calls
- #AI credit evaluation and risk analysis
- #Product information intelligence and Q&A
- #Intelligent knowledge management systems
- #mis-selling monitoring
AI call center operation supports business for optimal work environment
AI Contact Center (AICC)
By automating client questions and requests through multiple consultation channels, including calls, live chats, and KakaoTalk, and supporting agents' operations with Saltlux, Saltlux's AI contact center business contributes to enhancing customer loyalty and maximizing brand value beyond cost savings.
- #AI customer reception/consultant support system
- #AI telemarketing and happy calls
- #Knowledge graph-based in-depth Q&A
- #AI incomplete sales monitoring
- #Consultation quality evaluation
Business creating value through data intelligence
AI Learning Data Development and Modeling
Saltlux has an organization dedicated to building and modeling learning data in domestic and overseas subsidiaries that promotes the development of large-scale learning data and optimization of machine learning models, ranging from natural language processing, speech and facial recognition to various image recognition, medical and biotechnology fields.
- #Collection and purification of web/social data
- #Voice recognition/synthetic data establishment
- #Video/image data annotation
- #Natural language processing corpus establishment
- #Q&A and dialog corpus establishment
Business centered on the safety of the Korean people and national defense
Public Safety and National Defense
We have participated in defense information intelligence projects such as large-scale defense projects (TICN and C4I projects), knowledge base construction and inferences of battlefield information, information integration for cyber safety and the early detection of risks, multi-source information integration and intelligent analysis as well as construction of the Supreme Prosecutors' Office's future crime analysis system.
- #Support intelligent decision-making
- #Collection, integration and analysis of multi-source information
- # Intelligent administrative work
- #Crime data and analytical system
- #Investigation support chatbot
Meet various products of Saltlux leading artificial intelligence in Korea.
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No more artificial intelligence that only provides answers! A true artificial intelligence talkbot
Built-in true artificial intelligence! Saltlux's chatbot understands what customers say, identifies context and hidden intentions, and generates optimal answers. Saltlux’s chatbot can be widely applied to all fields that require knowledge-based customer assistance, including in the financial and medical sectors, communication/broadcasting, law/patents, shopping/travel. It is utilized by public and private institutions alike and also offers real-time virtual consultation.
- #Administrative and civil consultation
- #Financial consultation
- #Untact marketing
- #Medical consultation and reservation
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Tailored ChatGPT, LUXIA GPT
Establish tailored ChatGPT through accumulated data for your company. You can build a variety of artificial intelligence services by adding Saltlux's chatbot, search, and voice recognition/synthesis functions. LUXIA also can solve hallucination, non real-time, and security issues of ChatGPT.
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AI-powered metahuman production service
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It locates the information you're looking for more quickly and precisely.
It quickly and easily integrates the information you need, locating accurate information that meets your intentions through an advanced language model. Search Studio provides cognitive search functions that are differentiated from previous searches, such as sentence vector-based context search, answer search through MRC, and NLU-based semantic search.
- #Cognitive search
- #Semantic-based search
- #Similar sentence search
- #Trend search
- #Personalized search
- #Big data search
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Customized language model platform essential for various AI services
Language Studio provides a function which allows anyone to easily create domain-tailored macro language models, which are essential for intelligent AI services. Create a domain-specific ChatGPT with customized language models across various fields such as finance, law, public institutions, and the private sector.
- #Big linguistic analysis
- #Intention classification
- #Sentiment analysis
- #Learning data establishment
- #Similarity analysis
- #Large language model
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It can collect any data you want.
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It decodes data to reveal hidden meanings.
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All information is interconnected and regenerated as useful data.
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The AI eye! It recognizes you even in a crowd.
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It can recognize your voice and talk in a range of human-like voices.
high-quality voice recognition and voice synthesis studio that can be used in a variety of voice-based businesses. Accurate speech recognition and human-like natural speech synthesis technology enable seamless communication between people and AI.
- #AI consultation extension
- #Automatic subtitle generation
- #Voice-based virtual assistant
- #Voice search
- #AI voice recording
- #AI human
The following are achievements based on Saltlux’s technologies.
- Ministry of the Interior and Safety
- Samsung Electronics
- LG U+
- Seoul National University
- NH Nonghyup Bank
- National Assembly Secretariat
- Constitutional Court
- Hanwha
Equipped with true AI!! Smarter AI consultation Korea's first government-wide integrated civil affairs chatbot
A nationwide service that provides 34 different types of administrative services through an AI chatbot that is available around the clock on many channels including Naver, KakaoTalk and Toss, providing guidance in using civil services through an AI voice.
- Provided various civil services to the public through the National Secretary
- Selected as the No. 1 policy in 2021 by the Ministry of the Interior and Safety
Samsung Electronics collaborative intelligence platform MOSAIC
Established a comprehensive knowledge management system for the overall technology process, network, and technology analysis trends for KMS information and opinions that are registered internally.
LG U+ “TV Kids Land” AI project, Digital human, “AI Garami”
Two AI children, digital AI human Garami, who learned refined children's content while the other learned any video content, regardless of its target audience's age. Technological concentration, including natural language processing (NLP), speech synthesis, and voice recognition.
- Received the ‘2020 Korea Advertising Awards’ for creativity, public interest, and educational accomplishments through AI experiments
An intelligent integrated search that provides academic information such as majors, professors, courses, etc.
Provides users with intelligent academic service that offers personalized academic information so that students can remove the barriers in each department and faculty of study.
- Collected and analyzed relevant data, such as courses, faculty research performance, etc.
- Implemented course and instructor search recommendation function
- Supported autonomous curriculum design for students
Established the best 3rd generation artificial intelligent Callbot in the financial sector
Expanded services on all channels for employees and customers through an AI counseling system, and established Korea’s first AI Callbot in the financial sector in order to ensure prompt responses and high-quality counseling.
- Improved consulting quality by acquiring knowledge beyond that of the counselors on customer utterances in which intentions are unclear using work assistants.
Established an AI live meeting subtitle system for National Assembly Internet broadcasting business
Established the live broadcast subtitle system with Al voice recognition on the parliamentary telecast to strengthen accessibility to disabled people's activities in accordance with the revision of the National Assembly Act (2020.12.22).
- Implemented intelligent parliament and enhanced public access to information on legislative activities.
Intelligent integrated search service that makes legal data searches using everyday terms easy
An intelligent learning database reflecting the characteristics of the Constitutional Court was constructed utilizing intelligent technology, providing case and legal information, even when users searched using common, everyday phrases.
- Simple case searches using both everyday terms and legal jargon
- Expanded to meaning-based case searches from the confines of the existing word-driven case searches
Hanwha Group integrated VOC analysis system
Internal and external data collecting systems for each subsidiary were built using the VOC and big data analysis systems, and via the analysis of VOC, a CS management support and customer support monitoring system was established.
- To improve Hanwha Group's management of its VOC resources, a methodical collecting procedure was established through the VOC analysis system, and the VOC analysis was carried out in accordance with user demands.
